FAQ

Are your products made out of real gold?

Gold Kings is your source for high quality plated jewelry. Most of our jewelry is made of stainless steel and then ion plated in 14k gold. A limited amount of jewelry is made of brass. Gold Kings currently does not sell solid gold jewelry.

Will my jewelry fade?

Our jewelry will not fade with proper care. Jewelry should be kept dry at all times. If your jewelry is not used frequently, keep it stored in a jewelry bag or box. Good storage boxes are lined with tarnish-proof fabric and have a separate space for each individual piece. If your climate is humid, place a small packet of desiccant crystals inside your storage area. Avoid storing the jewelry with rubber products. Always remove your jewelry when applying colognes, perfumes or other chemical products.

Chlorine, especially at elevated temperatures, can permanently damage or discolor your gold jewelry. Gently clean your jewelry with a soft polishing cloth. Be sure not to over-polish jewelry because it can damage the finish.

Is Gold Kings legit?

Of course! Gold Kings has quickly become the most trusted source for high quality affordable hip hop jewelry. Gold Kings has collaborated with athletes, celebrities and rappers. Email us at Support@ShopGoldKings.com.com for additional information. 

How long does shipping take?

Most packages shipped within the United States arrive within 3-5 business days.

How do I know when my order has shipped?

You will receive an email with tracking information once your order has been processed. Please allow 24-48 hours for your tracking number to be updated. 

My tracking number says it was delivered but I didn't receive it. What do I do?

Gold Kings is not liable for missing or lost packages once tracking shows delivered. If your tracking number shows it was delivered please check with your mailman, neighbors or building manager/mail room, before contacting us. Your local post office may be able to locate your package. 

If you are still unable to locate the package, please reach out to us and we will file a claim. Based on the outcome of the claim, we may or may not be able to replace your order.

Can I return my order?

Yes! Visit our return policy page for more information.